Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform. By continuing to use our services, you acknowledge that you have read and understood this policy. We are committed to transparency regarding data collection practices and your privacy rights under UK data protection laws.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a personalised gaming experience, remember your preferences, and improve our services. Cookies contain information that is transferred to your computer’s hard drive and enable us to recognise your browser and capture certain information about your interactions with our platform.
Similar technologies include web beacons, pixels, and local storage objects that serve comparable functions to cookies. These technologies are essential for delivering secure gaming services, processing transactions, and maintaining the integrity of our casino operations in compliance with UK gambling regulations.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for website functionality, security, and payment processing | Session/Up to 1 year |
| Functional | Remember preferences, language settings, and gaming history | Up to 2 years |
| Performance | Analyse website usage and game performance statistics | Up to 2 years |
| Marketing | Deliver targeted promotions and personalised offers | Up to 1 year |
3. Essential Gaming Cookies
Our platform relies on essential cookies to provide core gaming services. These cookies cannot be disabled as they are fundamental to platform security, account authentication, and transaction processing. They ensure that your gaming sessions remain secure and that sensitive financial information is protected during deposits and withdrawals.
- Session management cookies that maintain your login status
- Security cookies that prevent unauthorised access to your account
- Payment processing cookies that facilitate secure transactions
- Load balancing cookies that optimise server performance
- Fraud prevention cookies that protect against suspicious activities
4. Analytics and Performance Cookies
We utilise analytics cookies to understand how players interact with our games and services. This information helps us identify popular games, optimise user experience, and detect technical issues. These cookies collect aggregated data about page views, game preferences, session duration, and platform performance metrics.
Performance cookies enable us to monitor server response times, identify connectivity issues, and ensure optimal gaming experiences across different devices and browsers. This data is crucial for maintaining high-quality service standards and meeting player expectations in the competitive online gaming market.
5. Marketing and Personalisation Cookies
Marketing cookies help us deliver relevant promotional content, bonuses, and game recommendations based on your gaming preferences and activity patterns. These cookies enable personalised marketing communications and ensure that promotional offers align with your interests and gaming behaviour.
Personalisation extends to game suggestions, tournament invitations, and loyalty programme benefits. We may share anonymised data with advertising partners to improve promotional campaign effectiveness while maintaining strict privacy standards and compliance with UK advertising regulations.
6. Third-Party Cookies
Our platform integrates with trusted third-party service providers who may place their own cookies on your device. These include payment processors, game developers, customer support platforms, and analytics providers. We carefully vet all third-party partners to ensure they maintain appropriate data protection standards.
- Payment gateway cookies for transaction processing
- Game provider cookies for software functionality
- Customer service cookies for support chat features
- Social media cookies for sharing and authentication
- Advertising network cookies for promotional campaigns
7. Managing Your Cookie Preferences
You have control over how cookies are used on our platform. Our cookie consent banner allows you to accept or decline non-essential cookies when you first visit our website. You can modify these preferences at any time through your account settings or by accessing our cookie preference centre.
Please note that disabling certain cookies may impact your gaming experience, including the inability to access specific features, maintain session continuity, or receive personalised content. Essential cookies cannot be disabled as they are necessary for core platform functionality and security.
8. Browser Cookie Controls
Most web browsers provide built-in cookie management tools that allow you to view, delete, or block cookies. Here are instructions for managing cookies in popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and Other Site Data
- Firefox: Options > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site Permissions > Cookies and Site Data
- Opera: Settings > Advanced > Privacy and Security > Site Settings
9. Updates and Contact Information
This Cookie Policy was last updated on January 28, 2026, and may be revised periodically to reflect changes in our services, technologies, or legal requirements. We will notify users of significant changes through email notifications or prominent website announcements.
For questions about our cookie practices, data processing activities, or to exercise your privacy rights under UK GDPR, please contact our Data Protection Officer through the contact methods provided in our Privacy Policy. We are committed to addressing your concerns promptly and transparently while maintaining compliance with all applicable UK gambling and data protection regulations.